Fill the gap between Insight and Action

We believe waste is the enemy of progress.

Every wasted action, resource, or decision is potential lost.

We help organisations remove waste by redesigning processes and connecting the right technology — so outcomes are delivered smarter, faster, and with less risk

We work alongside motivated leaders to make change simple, practical, and lasting. Our role is to clear away the waste and barriers that slow progress, and to design ways of working that are sharper, faster, and easier to trust.

Every step we take is grounded in strategy. We connect day-to-day decisions with the bigger goals of the organisation, ensuring effort flows in the right direction and delivers outcomes that endure.

By combining thoughtful process design with the right technology, we create clarity, confidence, and momentum — so people can focus their energy on what truly counts.

When you work with us, you get outcomes that are tangible, sustainable, and scalable. We bring together strategy, process, and technology to help organisations:

  • Clarify direction — turning challenges into a clear path forward.

  • Strengthen processes — building ways of working that are efficient, transparent, and sustainable.

  • Activate technology — using tools you already have, and introducing new ones only where they add real value.

  • Enable people — ensuring staff, volunteers, and leaders can focus on the work that matters most.

What we deliver is never “off the shelf.” Each engagement is shaped around the goals of the organisation and the people within it, with solutions that are practical today and adaptable for tomorrow.

we are Fill The Gap

Chris Buxton, GM Product Development and Risk and Scott Kennedy, Managing Director and Digital Change Leader.

 

We’re not just a company — we’re people who know how to make change happen. With deep experience in digital enablement and a network of trusted partners, we fill the gaps that slow organisations down and expose them to risk, helping them move forward with clarity and confidence. We hate waste.

We Are Fill The Gap

Fill The Gap is not just a company, we’re a network of skilled and experienced professionals with a history of successful digital enablement deliveries. We partner with the best of the best, both software and service providers, to ensure the “gaps” that exist in our clients digital transformation journeys are filled.

How can we help?!

Which outcomes will reducing waste impact most for you?

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What would you like to discuss?